![]() Staying on Top of Permissions to Shared Mailboxes You can access the web version of Outlook using a browser on your mobile device. How do I access the shared account from a mobile device? You can also manually add the account from your account settings, under the “Email” tab. This should happen automatically once you close and restart Outlook. Some common questions from users include: How do I add a shared mailbox to my Outlook? Teaching Users how to Open and Use a Shared Mailbox in Outlook and on the WebĪs an admin of a shared mailbox, it’s your responsibility to help new users learn how to use shared mailboxes in Outlook.
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